Wojtek:
I highly recommend Alessandro's services! Recently, he assisted me with an online survey for a research project and with purchasing new devices, including my new laptop. He also helped me find and use some software I needed for my research. Alessandro was incredibly responsive and efficient, and his customer service was exceptional. Working with him was a pleasure, and I appreciate his professionalism and dedication. If you need IT assistance with a research project, Alessandro is the person to contact!
Reviews
Federico:
Serious, reliable and (a rare thing) able to perfectly understand the problems I asked him to solve. I am absolutely satisfied with Alessandro's services. His assistance was quick and efficient, as well as cost-effective. I highly recommend him to anyone who needs support.
Carlo:
I had the pleasure of working with Alessandro on some digital projects. First of all, he provided me with in-depth and detailed market research on tourism in Sicily, which helped me better orient my project in this sector. Alessandro also assisted me in the design and development of the website and provided technical support to update software, optimise performance and remove an annoying virus that was causing me quite a few problems. I was impressed by his willingness to accommodate my requests and always find the best solution.
Marcin:
Alessandro has saved me quite a few times, both when I was in IT trouble and when I needed support in organising a conference trip. He helped me set up two research project websites and a complex online survey (on JISC). He also assisted me in picking an excellent and good-value laptop and equipment for my home office. Alessandro also booked a pretty but inexpensive hotel for a group of academics for a workshop I co-organised in Bologna, and he found the best train and flight connections for my conference travel. His assistance has been professional, efficient and kind, and it makes my life as an academic researcher so much easier to know there's someone I can rely on when I need support.
Dr Marcin Smietana (Queen Mary University of London / University of Cambridge)
Adele:
Alessandro has had a lot of patience with me in explaining things, since technology and I are two very distant worlds. He has helped me install security cameras all over the house.
