Hi everyone 👋
If you've already taken a look at the other sections of my website or if you know me in person, you'll already know that I've always enjoyed helping family, friends and acquaintances solve their software and hardware problems regarding computers, phones, finding digital tools to help them with their studies or work, or simply helping them purchase a new computer or smartphone.
And you'll also already know that in addition to offering IT support, I also deal with travel planning, transcriptions, translations and much more. If you want to know more about me and the services I offer, you can visit the "Home" and "About Me" sections.
I'm a freelancer and this is my job, but I've also decided to make my knowledge and desire to help others available for free, using the gift economy, for all those quick support requests that one would normally ask a tech-savvy friend. 🤓
The idea is to provide advice and help in solving small everyday problems, both for personal and professional use. For example, I could help you:
- Understand how to make a video call with distant relatives
- Find an app to scan and archive receipts and documents
- Solve printing or WiFi connection problems
- Recover accidentally deleted files
- Give you advice on which antivirus to use to protect your PC
- Advise you on purchasing a new smartphone
If you have a doubt or difficulty in the IT or digital field, write to me and I'll do my best to help you find a solution!
How does the gift economy work?
Those who receive help are not obliged to give anything in return, but can freely choose to make a donation to support the initiative, if they wish and have the possibility, thus helping to cover the costs of the service and to keep it free and accessible to as many people as possible.
In case there is a need for more complete IT/digital assistance, I'll be happy to give you a free, no-obligation quote and I'm sure we'll find a mutually beneficial agreement to solve any IT problem you may encounter or realise the project you have in mind!
If you decide to make a donation, there are several ways to do so 😊
Paypal:
https://paypal.me/AlessandroBiaginiPro
Satispay:
https://bit.ly/ab-satispay
Wise:
https://wise.com/pay/me/alessandrob27
Bank Transfer (EU - EURO):
ACCOUNT HOLDER: Alessandro Biagini
COUNTRY: Italy
IBAN: IT80U0339512900052201041200
BIC/SWIFT: ITTPIT2MXXX
REFERENCE: Donation
Bank Transfer (UK - GBP):
ACCOUNT HOLDER: Alessandro Biagini
SORT CODE: 23-14-70
ACCOUNT Nº: 44308544
REFERENCE: Donation
Bank Transfer (US - USD):
ACCOUNT HOLDER: Alessandro Biagini
ROUTING Nº: 026073150
ACCOUNT Nº: 8310832195
REFERENCE: Donation
IT Support &
Gift Economy
How to request and receive assistance?
For this purpose, I have created a WhatsApp community where users can request and receive assistance in Italian, Spanish and English. I will do my best to respond promptly to support requests, usually within a few hours. By being part of the community, you can also receive previews of the latest articles from my blog, where I offer advice related to the digital world and solutions to the most common problems.
Once you join the community, you will find 4 groups:
- General / Off-topic
- Richiedi assistenza (Italiano)
- Request support (English)
- Solicitud de Asistencia (Español)
The "General / Off-topic" group is for those who want to discuss topics related to the digital world or simply chat about this and that. The other 3 groups, on the other hand, are for requesting assistance in your preferred language.
If you decide to be part of one of these 3 groups, you can directly make the request for assistance there, which will then continue via private messages, and the final solution, if desired, can then be shared publicly in the group so that it can also benefit other people who may encounter the same problem or have the same doubt.
So, once you have joined the WhatsApp community, you can then decide whether to be part of one or more groups, but you can also decide not to be part of any of the 4 groups. In this case, you will only receive important updates (sent by me) and blog updates.
If, on the other hand, you prefer to receive assistance privately without subscribing to the WhatsApp community, no problem, you can simply click on the "WA - Private Message" button. 😉
